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Frequently Asked Questions

Everything you need to know about kejn.

Getting Started

kejn is the dating app for people tired of fakes. Here, every profile is verified – you always meet real people.
  1. Download the kejn app or go to our website
  2. Enter your phone number and confirm the code
  3. Create your profile with photos and a few things about you
  4. Verify your identity – quick and secure
  5. Done! Start discovering matches
ID verification is the heart of kejn. It guarantees there's a real person behind every profile. Your documents are processed securely and never shown to others.
Yes. The basics are free: create your profile, browse the feed, send a few intents a day and chat with your matches. A paid plan adds more (see below) — you never need it to meet someone.

Matches & Chats

You send an intent to someone you'd like to meet, saying how you'd like to meet — in person, a video call or a phone call. If they accept, you match and can start chatting. Our algorithm surfaces the profiles that fit you best.
Once you've matched, you can message directly. Just tap the match in your list and go. You can also send photos and voice messages.

Safety

We take privacy seriously. Your connection is encrypted, and your verification documents are handled by our certified partner and invisible to other users.
Tap the three dots on their profile and choose "Report". Our team reviews every report within 24 hours.

Plans

  • More intents each day
  • Priority intents that stand out
  • Boost & spotlight to be seen
  • More active conversations at once
In Settings > Subscription, you can cancel anytime. Your plan stays active until the end of the current period.

Your Account

Go to Settings > Account > Delete Account. All your data, matches, and chats will be permanently deleted.
Your location is detected automatically to show you people nearby.

Got a question? We're here for you.

Contact

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